FAQ:

Why should I order supplements from Neogenesis?

At Neogenesis, our dedication to quality means you can trust that each product you receive is consistent and reliable.

As the first supplement supplier to conduct independent third-party testing for contaminants and quality, we go beyond industry standards to ensure product purity.

While some companies may offer any product available, we exclusively represent supplements that we have thoroughly verified to be free of fillers, pesticides, and other contaminants.

How long does it take to receive my order?

We ship new orders within 1-2 business days. Shipping takes 1-8 business days depending on your location. You will receive your order within 2-10 business days depending on where you are located in the USA.

What is your return policy?

We allow returns for store credit within 14 days of receiving the item. If something is not working for you, let us know! Please review our Refund policy for more information.

Where do you ship from?

Austin, Texas

Can I order wholesale for my business?

Yes, please reach out to us at: info@neogenesishealth.com or apply for an account on our website.

How can I sell my products to Neogenesis?

Fill out the new supplier form. We will get back to you once we have reviewed your products.

Still have questions? We can help!

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